Frequently Asked Questions
Everything you need to know about shopping with Savannah
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free standard shipping on all orders over $75, while orders under that amount incur a flat $7.99 fee.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. Since fit can vary by fabric and silhouette, we include specific measurements and model information to help you find your perfect fit.
What payment methods do you accept?
Savannah accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Are your garments ethically sourced?
Sustainability and ethics are at the heart of Savannah. We partner exclusively with factories that guarantee fair wages, safe working conditions, and prioritize eco-friendly textiles like organic cotton and recycled polyester.